We can design your custom item for any animal no matter the species or the breed. So far we're created unique masterpieces for dogs, cats (including hairless one), birds, cow's, and guinea pigs. Our artists are incredibly talented and can work with any animal.

Yes! We have a variety of options to suit your pet parent needs. Our talented artist will so everything to make your item truly unique.

Following are some photo guidelines that will help make sure your product is a s good as it can be, • Make sure the photo is taken in good lighting (outdoor daylight is best) • Try to take the photo at eye level with your pet • They don't need to be looking at the camera • Try to get a close up so we can see your pet's unique features • Make sure the photo is not blurry • Make sure no features (e.g. ears!) are out of frame - we can't add them if they aren't in the original photo • Ensure that the fur color in the photo is not affected by bad lighting. If the fur in the photo is not accurate to real life, the fur in the design won't be either We have a team dedicated artist who work on your custom items. If there's an issue with your photo, we'll let you know very quickly via email. If we do need a new photo from you, this may lengthen your delivery time by a few days. Please note that if you refuse to provide a new photo after we have informed you that the original photo may not result in the best quality artwork, then we cannot refund you. It's your responsibility to ensure that you are happy with the photo you provide.

Yes you can. All customers get a chance to preview their custom item and request a change before printing. We'll email you a copy once your preview is ready. You have 48 hours to review and approve or request changes to your item. If we do not hear from you in 48 hours we will send your item to processing.

Expect your custom item to be ready about 2-3 days after you placed your order. We'll send your item to print and ship within 1-2 days of you approving your artwork, production time is 2-5 days. US order delivery time: Expect your parcel to take 3-6 working days to arrive from the date it is shipped out. All orders are shipping with tracking.

As your order is 100% unique and custom made just for you and your pet, we do not accept returns / refunds. If you have a problem with your order, let us know and our team will do our best to fix it for you. We want to make sure you are 100% satisfied with what you receive.